We are looking for Customer Service Representatives with at least 1 year of experience in handling voice accounts. Apply now and join our growing family!
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
- Answering the phones, timely booking of appointments, and calling to confirm appointments
- Maintaining pleasant demeanor and commitment to customer service
- Serving as first point of contact for clients thus setting the tone of the experience
- Remaining current on product offerings and staff member pricing and the time needed to conduct certain services
- Redirecting client challenges to management as needed
Minimum Qualifications (Knowledge, Skills, and Abilities)
- High School Diploma or GED (Two years college or equivalent work experience preferred)
- Three years of related experience or relevant coursework
- Positive, enthusiastic personality
- Good English oral and written communication skills