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Users’ working life constantly moves from desk to laptop to smart phone to tablet. Now they can use all the features of their Hosted PBX solution from almost any device, whether they are at their desk, at home or on the move.
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Our PCS telecom Mobile application keeps users connected wherever they are. It’s a fully featured soft phone which enables them to send and receive calls, instant messages or video calls from any Internet connected device. This enables partners to generate increased revenue, and also ensures they have a solution to cover all their customer requirements.
Instant Messaging/Chat
The Application gives you the ability to message and chat fellow workers with an easy to use, and intuitive customer interface.
Real-time Status of Co-workers
Powerful Presence capabilities allow users to see when their colleagues are available, offline, on the phone or in a meeting.
Contact Integrations
PCS Mobile integrates with Outlook so that click-to-dial and instant messaging can be integrated easily into email, as well as CRM applications and business productivity tools.
Call Control
Users can seamlessly move calls between devices and benefit from a series of mid-call features, such as transfer, park, hold, etc.
Call Recording
The service has an advanced recording capability, so you can remotely record and store calls, and easily access them as required.
Wi-Fi & 3G/4G Calling
This feature enables users to make calls from 3G/4G or Wi-Fi connections.
PCS Mobile is fully integrated into our advanced IP voice services network and provides reliable performance and great support. The user’s sensitive information is safeguarded with our industry standard security and privacy measures.
By enabling team members to work from any location, you support the new method of working and PCS Mobile becomes an important part of their business continuity strategy.
Contact PCS today for more information!
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Some Of The Services We Offer
Mobile & Desktop Apps
Our PCS telecom Mobile application keeps users connected wherever they are. It’s a fully featured soft phone which enables them to send and receive calls, instant messages or video calls from any Internet connected device. This enables partners to generate increased revenue, and also ensures they have a solution to cover all their customer requirements.
Hosted PBX
Our Hosted PBX service has been developed over the 20 years, with the support of our technology partner Metaswitch.
Team & Web Collaboration
Team collaboration is one of the fastest growing areas of the market, as customers looking to improve their collaboration and productivity internally. The service is fully integrated with our Metaswitch based network, but can be sold as part of a full Hosted PBX solution or as a standalone service.
Virtual Assistant Service
Virtual telemarketing is not a new industry. Due to the advent of technology, companies all over the world can work with remote companies who provide low cost virtual assistant services in various sectors.
Appointment Setting Service
Appointment Setting is where we started and we’re still the best in the business. We’ve set more than 100,000 appointments to-date and 55% of our secured meetings are converted into second sales activities.
Order Taking Service
Time is of the essence. Employers and businesses find its importance as the key ingredient towards progress. Otherwise, you’ll lose more if you don’t maximize the importance of time. In sales, the longer the waiting line in the cashier’s area could be very devastating.
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