pcsconnect
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    Inbound vs. Outbound Sales

    What's the Difference and Which One Should You Use?

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    How to Choose the Most Affordable VoIP Service?

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    The Smartest Way to Engage & Convert Your Leads

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    Customer Service!

    Our aim for your business is for you to get and keep your customers.

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    Convert Leads With Integrated PCS Connect

    Our aim for your business is for you to get and keep your customers.

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    Pcsconnect Powers a Diverse Range of Call Center Solutions

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    Reaching Your Sales & Service Goals Shouldn't be so Hard.

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    PCS Connect

    Telemarketing Services Outbound Campaign Project Management and more...

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Ensure Your Business
Continuity & Service Levels

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Virtual Assistant Customer Support Services

Seamless Bond of Better
Customer Satisfaction

Our virtual assistants are ready to support your business processing needs. We understand that cost savings in today's business climate is important to your bottom-line. To this end, we guarantee tailored Virtual Assistant Services that fits your business needs and budget.
Our commitment to you is to customize inbound and outbound PCS help that adds value. Improve efficiency, and most importantly boost your sales.

Client Service Retention

93%

Sales/Lead Generation Success Rating

82%
Learn More
Customer Support ServicesCustomer Support Services
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Four easy steps

How To Get
Started

Setup Your
Campaign

Name your Campaign, Choose your target audience and target territory

Provide Your
Contact

Provide us with your direct contact information where we can send you calls and reports.

Add a Direct
Line

Your direct (local) line will be answered, forwarded or sent anywhere you'd like them to go.

Launch Your
Campaign

Your campaign is ready to launch. Time to create leads and sales.

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Some Of The
Customer Support Services We Offer

We are a group of experts that render these services

Learn More
Mobile & Desktop Apps

Our PCS telecom Mobile application keeps users connected wherever they are. It’s a fully featured soft phone which enables them to send and receive calls, instant messages or video calls from any Internet connected device. This enables partners to generate increased revenue, and also ensures they have a solution to cover all their customer requirements.

Hosted PBX

Our Hosted PBX service has been developed over the 20 years, with the support of our technology partner Metaswitch.

Team & Web Collaboration

Team collaboration is one of the fastest growing areas of the market, as customers looking to improve their collaboration and productivity internally. The service is fully integrated with our Metaswitch based network, but can be sold as part of a full Hosted PBX solution or as a standalone service.

Virtual Assistant Service

Virtual telemarketing is not a new industry. Due to the advent of technology, companies all over the world can work with remote companies who provide low cost virtual assistant services in various sectors.

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Testimonials

What People Say About Our
Customer Support Services
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