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Real Estate Services
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Real Estate firms will benefit from call center services. With qualified call center agents handling incoming and outgoing calls, you can use your time to communicate with clients and close sales deals. Besides, these skilled representatives can answer inquiries accurately and explain relevant information about your company to clients and prospects. The call center is effective in providing feedback particularly for customer service, support, and promotions.
Contact PCS today for more information!
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The basic functions of call center agents are the following:
- Respond to client queries.
- Receive and process information.
- Route calls.
- Create, modify, and store database of clients.
- Enhance customer service.
- Interact with and train company employees if needed.
By outsourcing to PCS, our agents take care of basic customer interaction so as not to disrupt your business operations and processes. Likewise, you do not have to invest in additional equipment, full-time staff, training, hardware, and software. More importantly, our people are fully-trained with extensive experience in BPO tasks. You are assured that they can convey information clearly and professionally as well as promote your business to potential clientele.
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Our expert and personalized services cover all areas of the real estate sector which includes lead generation and enhancing clients’ reputation. We use state-of-the-art technology that provides a seamless system for connecting with customers and delivering exceptional services. They can set appointments, schedule appointments and meetings, manage inquiries, provide chat services, and record customer feedback.
