The corporate world today has seen the rise of outsourcing as a good strategy in keeping up operating costs while boosting ROI. With several tasks piled on your desk, loads of appointments, and project site visits, no wonder you need help from business process outsourcing companies. Beating deadlines weekly would stress you out when you are stuck with unfinished tasks.
Whether you like it or not, you need rest at times! You are no superman to finish everything. But you can always get help by outsourcing your organizations’ administrative duties. Several call center firms provide administrative assistant services for small businesses and individuals who are looking for options to lower their stress level at a competitive price. Outsourcing your admin tasks to credible BPO’s would let you save more on time, money, and effort.
Why Administrative Support Services
Administrative support services include the tasks performed on a day-to-day basis that keep an office running smoothly and efficiently. Administrative support services are essential to the operation of any office. Your administrative duties could include scheduling, bookkeeping and business support services, answering phones, typing, taking dictation, organization and similar activities. Administrative support professionals may also need an understanding of office technology, such as common administrative computer software.
According to the U.S. Bureau of Labor Statistics (BLS), employment of secretaries and administrative assistants was expected to increase 12% from 2012-2022 (www.bls.gov). The BLS noted that employment of office clerks was expected to grow 6% between 2012 and 2022, while employment of receptionists was projected to expand 14% and that of information clerks was expected to increase only 2% during the same period.
BPO industries who provide admin services focuses on the following:
- Secretarial and Clerical Support
- Records Management
- Transcription and Word Processing Support
- Project Management
- Financial Management
- Mailroom Support
- Research
- Reception & Customer Service
- Document Scanning and Imaging
Benefits of Outsourcing Administrative Support Services
Outsourcing your admin tasks could give you compelling results. Many companies nowadays outsource their departments because of the following reasons:
- Cost-saving. By outsourcing, you get to save more on equipment and manpower needs without compromising quality and results.
- Flexibility. You have the full control in the staffing area. You can choose to hire additional employees when there’s a higher volume of work that needs to be done in a period of time.
- Promotes efficiency.
- Provides continuity and risk management.
- Develops business relationship.
The Bottomline
We know how hard it can be to manage administrative/secretarial work, such as data entry, database management, email responding, setting appointments and online research which are essential to ensure the smooth running of your business. These time-consuming repetitive tasks are better outsourced to virtual office assistants or virtual secretaries, as you focus on the most important area of your business, which is to provide better service to gain more clients and grow your business.
The increasing demand of outsourcing has proven to be effective by businesses of different scales. Large companies spend a lot a money to make sure their administration department operations are running smoothly. However, small and medium enterprises looking for ways to streamline their businesses turn to outsource administration services to reduce business operation costs. Outsourcing your departments would yield a massive productivity boost.
